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Quality for all our customers, internal and external, comes first. We will design and build quality in at the source, ensuring 100% conformance to what we promise to our customers. We believe we exist because of satisfied customers, and we are dedicated to providing Full Customer Satisfaction over the long term. We will seek out, fully understand, and meet or exceed the needs of our customers. People are the key to our success. We are dedicated to the education, development, and involvement of all Dyno Team Members. Continuous improvement is part of everyone’s job every day. We will seek out causes, measure and visibly display performance information, and make decisions based on facts and data. We will treat each other with trust and respect and work together as an integrated, cross-functional team with a common goal of achieving Full Customer Satisfaction. Dyno management is responsible for aligning the company around a common vision and goals and providing the leadership, resources, and support necessary to succeed. We will do only those things that add value for our customers. Waste in all of its forms will be aggressively sought out and eliminated. We are committed to maintaining a superb work environment - safe, clean, well organized, open and secure - to ensure the highest quality products and services are produced for our customers. Reliable methods are developed and applied for all our organizational processes. We will continually seek out and standardize new and better methods. |
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